Cooperation with customers provides better simulators

Joint development of Optimation's simulation library provides faster introduction of the simulators and facilitates further development. Today Optimation has signed agreements with several customers about the cooperation after delivery of simulation libraries, among these are Valmet. The experiences are good.

By cooperating with Optimation the customer can get a complete simulator faster.

- A simulation library is not like a simple word processor that you just pack up and get started with, says Thomas Eriksson, CEO of Optimation AB. When we have the opportunity to work together with our customers, they get a faster and more efficient development of a functional simulator. At the same time, it is of course a great advantage for Optimation that we learn how customers want to use the simulators, and what need they have of different functions.

Custom components

Optimation has, together with Valmet and others, developed specific components and process sections for the simulator.

- Valmet does obviously know their own technology best, and Optimation has extensive experience in building simulators. Together, we can make it right from the beginning.

Another reason for cooperating was a financial one. To charge for licenses would create a high initial cost, and maybe become too expensive in many cases. But, by being included in the continuing work on the simulators the customer and Optimation can agree on to what extent we need to cooperate.

- Both parties develop their skills during the collaboration, says Tomas Eriksson. It is also faster for Optimation to participate in the further development of simulators when we have been in it all the way.

Training in the extension

The collaboration with Valmet has also resulted in simulators for different process sections of a pulp mill. Here Optimation also participated in the training of the operators, in China and other places.

Initially it was planned that Optimation would help a training company to desigen a simulator training for lime kilns at a Chinese pulp mills, where Valmet delivered control equipment. The training company withdrew from the assignment late in the process, so Optimation got to run the program itself, in collaboration with Valmet. The task was not made easier by the Chinese pulp producer sending twenty-five participants instead of the planned six!

- It was a little bit hard to keep up the attention when there were eight operators on each computer instead of two, says Magnus Aråker, Optimation, who led the training in China.

The training was complicated by the fact that all the instructions had to go through an interpreter that was not to skilled at the industry terminology.

- We had to use a military style of training, with clear and short orders. But in the end everything went well, the Chinese operators and their managers seemed satisfied with the education they had got.

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